Monday, August 17, 2009

Californian goes tabloid: the sound and the fury and the reality of doing business in a nasty, prolonged recession


The Bakersfield Californian debuted its new Monday-Friday tabloid today and the response was immediate: some liked it, few loved it and lots of folks just plain hated it. It's early in the process but the negatives are outweighing the positives, but that's to be expected. Change is hard, even for those who claim to be early adopters. And we know we're messing with something sacred here. The relationship between a reader and the newspaper in that bleary eyed pre-dawn hour is a familiar and intimate one. Changing the format is like mixing your cereal with fat free milk when you're used to whole milk. It will work but in the beginning there's something that's just not right. The greatest complaint is not about the content (we're beefing up local content at the expense of some commodity wire reports) but rather the fact that the paper no longer comes in sections: Local, sports, lifestyle and the A-section with national and international. Said one reader:

"Every morning my wife and I have coffee and we divide up the newspaper. We can't do that anymore. Put it back the way it was!"

The anger and the pain here are real, but we didn't go down this road without thought, or good reason. We made this change for three reasons: to provide more focused local coverage, to help the advertisers and to save money. The last two goals could only best be accomplished with the tabloid product. This is the harsh reality of doing business in the midst of the greatest economic meltdown of our generation: we simply have to find ways to save money. Could we have avoided this? Sure, but we would have significantly raised the price of the paper, and that is simply unrealistic in a price sensitive market like Bakersfield. We could also have kept the current broadsheet format but made the paper so small in page count that it would have been reduced to two sections, that we would have run into the same resistance regarding "dividing" the paper at the breakfast table. So at the end of the day the one option we didn't have was to continue to do what we were doing. Like that fat free milk, it will grow on you.

7 comments:

Anonymous said...

Spin it any way you want. The bottom line is that people hate it and that isn't going to change.

Anonymous said...

Get used to the hate mail Richard. There's a lot of hate in this town and you're a convenient target. I'm not a big fan of your new paper but I'll get used to it. Good luck.

Anonymous said...

I love it! Screw the naysayers....the only legitimate complaint is that one can't "share" the paper without disassembling it. So what? It's easy to handle and read and travels better than the full size format. Kudos to you and all the Californian staff for striving to stay relevant in a very difficult media market.

Anonymous said...

Surveys have shown that two of three people who post as "anonymous"( not counting this one) are idiots.

Anonymous said...

I thought I would hate it, but it turns out that I sort of liked the new format. The only days my husband and I share the paper is on the weekends, when the paper goes back to broadsheet.... so I guess I don't mind the change after all.

MAYBELLINE said...

This change doesn't have much effect on me. I read online. Sundays I may wander down to the machine and see if it will give me a paper for my coins totalling $1.50.

I offered a suggestion on your earlier post regarding this topic; but my comment was never published. How about returning to an evening edition and having "paperboys" deliver the news? You won't have to pay adults adult like wages. Kids will learn to earn. Reading the paper in the evening is a nice way to wind down. Hope you consider this idea.

Not anonymous --- Maybelline

Anonymous said...

I enjoy the whole package... perhaps a "couples plan" with two newspaper delivered each day would solve the sharing issue.- don martin