Received a nice email yesterday from Paul Pavletich, the former Dewar's Candy marketing manager who has since returned to his family business (Premier Lighting). Paul got in touch to commiserate about the miserable economy and the layoffs at The Californian. "I wanted you to know we are doing the same things in our business that you have had to do in yours," Paul wrote. He went on to talk about cross training his electricians to work the showroom and providing "white glove" service by sending sales people to the homes of customers to oversee the installation of lighting fixtures. I found comfort when Paul added: "I guess what I am trying to say is, good companies have to become great ones or they will go away." I hadn't seen Paul in a while so I asked him to send me a few pictures of his daughter, Lincoln, of whom he is understandably proud. Posted here.
1 comment:
Cute kid!
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